Complaint Procedure

Handling employee complaints internally is a highly sensitive, multi-faceted process that may involve many people. The purpose of this procedure is to make sure complaints (harassment, discrimination, workplace violence, or retaliation) are investigated in a timely manner and any appropriate corrective action is taken to ensure inappropriate and/or illegal actions and behaviors cease immediately.

The Division of Human Resources Site Operations/Business Partner Team investigates HR-related complaints across Executive Agencies. This includes complaints related to discrimination, harassment, sexual harassment, workplace violence, and retaliation.

When the HR Site Operations/Business Partner Team receives a complaint, it will investigate the allegations and work closely with the Agency throughout the process. The HR Site Operations/Business Partner Team will also maintain regular contact with the employees involved in the complaint throughout the process.

How to Report a Complaint

A person may report a complaint orally or in writing to the Division of Human Resources, Site Operations/Business Partner Team or continue to report through any existing channels, including the employee’s supervisor or manager, Executive Director of Human Resources, Human Resources Chief of Staff, and the Division of Equity, Diversity, and Inclusion(DEDI). The reported complaint will be brought to the Division of Human Resources Site Operations/Business Partner Team who will investigate all complaints.

Employees can report a complaint directly to Human Resources in any of the following ways: